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When To Call Maintenance In Your Indianapolis Apartment

If you rent a multiple-bedroom, one-bedroom, or studio apartment, chances are it won’t be long before you need a repair done. But, are you sure you know when to call maintenance in your Indianapolis apartment?

Without question, significant problems, like heating and electrical trouble, need to be reported, but what about the smaller stuff? Should you call in lighting outages or carpet damage? At what point should you fix items yourself? 

Request Service For Your Indianapolis Apartment When These Issues Arise

Minor bathroom sink repair.

If you find a considerable concern – particularly something structural -- it's usually covered as part of your renter’s agreement. Here’s a list of ordinary complications a renter might encounter:

  • Water damage and leaks: If you see water entering from the floor above you or you have a malfunctioning toilet or fridge that causes water damage in your apartment, call for assistance without hesitation.

  • Heating and cooling problems: In the event your air conditioner crashes, or your furnace stops heating, contact your maintenance professional. Even during comfortable weather, your AC and furnace should be fully functional.

  • Plumbing leaks and clogs: If you have a clogged toilet, try to plunge it yourself first. If your efforts fail, then give maintenance a call. You should also get assistance for those persistent kitchen, bathroom or shower drips.

  • Pest control: Some pests can get into your apartment by clinging to your shoes or your pet. But if you have issues with any infiltrating insects and pests -- like ants, mice, or wasps – it’s likely time for your property manager to send out a pest control expert.

  • Appliance malfunctions: If your refrigerator has lost its cool or your stove no longer heats, you should contact maintenance. All appliances that came with your apartment are usually covered, but anything you brought with you – a toaster, microwave, washer/dryer – is up to you to repair or replace.

  • Faulty doors or windows: All exterior doors should function as intended. If damage or swelling stops them from closing easily, they should be replaced. Windows should have the same expectations.

  • Wall and flooring concerns: If there is damage to a wall or a potentially dangerous flooring concern, reach out to maintenance. Fraying or torn carpet might require replacement, especially if it exposes a carpet tack.


What Should You Fix Yourself?

Furnace filter being changed.

Not every situation warrants a call for help. Despite the fact that some property management companies are willing to help with a range of small jobs like lightbulb replacement, it’s often less convenient to have to schedule a maintenance for low-stress tasks. The following are some routine chores that could take a DIY approach:
  • Replacing Light bulbs: When lights burn out, they could conveniently be switched out at your leisure. However, if your light fixture seems to churn through light bulbs, you might ask the management staff to check if you have an issue with your electricity. Make sure to ask if maintenance will provide light bulbs when they need to be replaced as specific types are required on occasion.

  • Clogged pipes and toilets: If your toilet is clogged, use a plunger first. Likewise, you may need some drain cleaning product to get the clog out of the drain. If you need a drain snake, call maintenance to avoid damaging the pipes.

  • Furnace filters: Unless documented in your renter’s agreement, you're on the hook to replace the HVAC air filter. Failing to do so will reduce the flow of air and impact your apartment’s comfort. If the filter is opaque, it's time for a change. The maintenance staff may supply and replace filters for you, so make sure you find out.

  • Regular Cleaning: Unfortunately, cleaning your Indianapolis apartment is your responsibility. That goes for both your interior and exterior patio space.


Call Riverview Apartments To Request Your Apartment Tour

A call to maintenance is easy when your rental property employs skilled and friendly staff. Thankfully, you can live in a fantastic place with great people at Riverview Apartments. Contact our leasing agents at (317) 751-4053 to get started today!
Riverview Apartments
460 N. White River Parkway West Drive
IndianapolisIndiana 46222
Phone: (317) 751-4053
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Office Hours
  • Monday  9:00 - 5:00
  • Tuesday  9:00 - 5:00
  • Wednesday  9:00 - 5:00
  • Thursday  9:00 - 5:00
  • Friday  9:00 - 5:00
  • Saturday  10:00 - 5:00
  • Sunday  CLOSED
Apartments Close to Indianapolis, IN
J.C. Hart is an equal housing opportunity provider.
Riverview Apartments
Riverview Apartments is an apartment community located at 460 North White River Parkway in downtown Indianapolis. Riverview Apartments is owned by Riverview Partners, LLC which is a joint venture between Goodwill of Central and Southern Indiana and Strategic Capital Partners, LLC. The community is managed by the J.C. Hart Company. This partnership is dedicated to providing one-a-kind workforce housing in downtown Indianapolis.
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