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5 Questions To Ask On An Apartment Tour In Indianapolis

Going on an apartment tour is an important step in deciding if that a particular community will work for you. But while you’re exploring the bathrooms and storage space on your Indianapolis apartment tour, try to also use the time to ask your tour guide some deeper questions. These questions can help you determine the feel and resident service the community can give. After all, your apartment will be where you call home for a time, and you should understand just what you’re getting into. To start off, these are the five questions to ask during an apartment tour in Indianapolis.

What’s The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many communities market themselves as pet-friendly apartments in Indianapolis, but that can be a fairly vague term. Some buildings have restrictions on dog breeds you can own, or how many pets can live in the apartment. Certain pet policies prohibit small animals, like rats, hamsters, birds, or lizards. And all pet policies most likely have a pet fee for your pets -- and some may even charge a cleaning fee upon move out.

Inquiring about the pet policy is very important if you own a cat or dog, or you’re thinking of getting one very soon. After all, your pet needs to be just as happy in the apartment as you are. However, it's also a great question to ask on an apartment tour if you don’t own a pet. That way, you know what critters you might run into on a regular basis. You may also want to ask what amenities the apartment complex has for pets -- like dog parks or provided waste disposal bags.

How Will I Pay Rent And Utilities?

Many years ago, rent was always paid by leaving payment at the office. Now, there could be different ways to make a rent payment. Does the company have a mobile app or can pay by direct deposit? Can I use my credit card and stack up points for my rent payment? Some places might even allow you to pay through popular payment systems like PayPal or Venmo. Asking how you pay rent while on an apartment tour can be critical if you are frequently out of town or need a more convenient option for paying rent.

Understanding how the complex handles utilities can also make your life easier during your lease. What utilities come with rent? Can you add utilities to my rent check? Are utilities, such as water, electric, and gas, based on communal use or are they determined by individual apartments? Can I choose the internet, phone, or cable providers, or do I have to go with the apartment contractor? These questions should be basic, but sometimes the answers are surprising.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Indianapolis apartment tour should also include a quick look. During your Indianapolis apartment tour you should also see the amenities and grounds. Even though a broad understanding of what a community has is good, you might wish to ask more about the details of the complexes’ amenities.

If you want to work out early or at night to accommodate your work schedule, go ahead and ask about the hours of the exercise center -- and when it’s usually busy. Moms and Dads may wish to understand what the policy is for kids to use the fitness center or pool and hot tub. If you’d love an apartment that’s not only somewhere to lay your head down at night, but a community that enhances your lifestyle, it’s important to ask about amenities on your apartment tour. The answers may be the deciding factor between two apartments in Indianapolis.

How Do You Handle Maintenance Requests?

Bedroom door of an apartment

Before you conclude your apartment tour, be sure that you ask about how maintenance is handled. Maintenance policies and procedures can vary between companies, from 24-hour emergency response to contract contractors that needs to be reserved within operating business hours. Unforeseen problems do happen sometimes, but it’s how maintenance is able to respond that can deeply influence your living situation.

When you’re asking about maintenance, don’t be afraid to be thorough. Does the complex have 24-hour on-site maintenance, or can they only perform repairs during normal business hours? Who do I talk to when I have an urgent repair need? Is there an online form to submit a maintenance request? And how will I know when they’re done? It’s also a good idea to ask what services wouldn’t be covered by maintenance staff, such as washer/dryer hookup or new paint.

What’s Parking Like?

Parking lot at a JC Hart community

When you ask questions on your apartment tour in Indianapolis, remember to ask what how parking is handled. Do I need an assigned place to park, or is parking by my building open to all residents? Am I given a sticker or hang-tag for my vehicle, and what happens if my family has two cars? Does my lease include an individual garage or carport? And make sure to inquire about any towing policies. You don’t want to get your ideal apartment, but realize that you have to go around the block for an hour to snag a curbside parking spot.

Riverview Will Answer All Your Questions During Your Apartment Tour In Indianapolis

Schedule your community tour with Riverview today, and we’ll answer each of your questions while showing you the perfect apartment home. Simply call (317) 751-4053 or hit the “schedule a tour” button. And remember to ask your partner or roommates to come, too, as they may ask some questions, too! Can’t make it to the property? We offer virtual tours!

Riverview Apartments
460 N. White River Parkway West Drive
IndianapolisIndiana 46222
Phone: (317) 751-4053
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Office Hours
  • Monday  9:00 - 5:00
  • Tuesday  9:00 - 5:00
  • Wednesday  9:00 - 5:00
  • Thursday  9:00 - 5:00
  • Friday  9:00 - 5:00
  • Saturday  10:00 - 5:00
  • Sunday  CLOSED
Apartments Close to Indianapolis, IN
J.C. Hart is an equal housing opportunity provider.
Riverview Apartments
Riverview Apartments is an apartment community located at 460 North White River Parkway in downtown Indianapolis. Riverview Apartments is owned by Riverview Partners, LLC which is a joint venture between Goodwill of Central and Southern Indiana and Strategic Capital Partners, LLC. The community is managed by the J.C. Hart Company. This partnership is dedicated to providing one-a-kind workforce housing in downtown Indianapolis.
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